Client Service

FAQ

WHEN WILL MY ORDER SHIP?

Expect your item within 7-10 business days of purchase. When your order ships you can request your tracking number via email: info@d2s.store

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to info@d2s.store, and we will gladly refund you.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries email: info@d2s.store and your email will be forwarded to the best person!

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept Visa, Mastercard, Bancontact, Amex and Paypal.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: info@d2s.store